Send CTA Url

Create interactive messages with call-to-action buttons using the Send CTA Url node in the OwnChat WhatsApp Chatbot Builder. Enhance user engagement effortlessly.

Overview

The Send CTA Url node in the OwnChat WhatsApp Chatbot Builder allows you to create interactive messages that include call-to-action buttons. These buttons can redirect users to specified URLs, making it an effective way to drive traffic to your website or landing pages. This action supports media attachments and allows customization to enhance user engagement.

Step-by-Step Instructions

1. Add the Send CTA Url Node:

   • In your chatbot flow builder, search for the Send CTA Url node.

   • Select the node to add it to your flow.

2. Configure Media (Optional):

   • Decide if you want to include media in the message:

     • Has Media: Choose whether to include media or not.

     • Media Type: Select from the following options:

       • Image (Max Size: 5MB)

       • Video (Max Size: 16MB)

       • Document (Max Size: 100MB)

     • Media Upload: Upload the desired media file according to the selected type.

3. Input Header Text (Optional):

   • Add a header for your message (maximum of 60 characters). You can also include variables, such as:

     • Example: Hello {{customer.name}}

4. Input Body Text:

   • Enter the body text for the message (maximum of 4096 characters). Variables can also be utilized here to personalize the message.

5. Define Button Text:

   • Specify the text that will appear on the call-to-action button (maximum of 20 characters).

6. Set the URL:

   • Provide the URL that users will be redirected to when they click the button (maximum of 200 characters). You can also use variables in this field.

7. Input Footer Text (Optional):

   • Add footer text for the message (maximum of 60 characters). Variables can also be included in this section.

8. Preview and Save:

   • Review your configuration and ensure all text, media, and URLs are correct before saving the node in your flow.

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FAQs

1. Can I use variables in the button text?

   • No, the button text has a fixed limit of 20 characters and cannot include variables.

2. What file formats are supported for media uploads?

   • Supported formats include images (JPEG, PNG), videos (MP4, 3GP), and documents (PDF, DOCX, PPTX).

3. What happens if the URL is invalid?

   • If the URL provided is invalid or broken, users will not be redirected successfully when clicking the button.

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Troubleshooting Tips

• Media Upload Issues: Ensure the media file does not exceed the specified size limits.

• URL Redirection Problems: Double-check the URL format and ensure it begins with https://.