# Tags
Tags are essential for categorizing and organizing your contacts and conversations, allowing you to quickly find and manage specific information. Ownchat users can create, edit, and assign tags to contacts, simplifying the data management process and enhancing efficiency.
**How to create tags in Ownchat**
Follow these simple steps to create a tag and enhance your workflow!
1. **Access Tags Settings:**
* Navigate to Settings and select "Tags."
2. **Add Tags:**
* Click on "Add tags" to create a new tag.
* Enter a name for the tag and click "Create."
3. **View Created Tags:**
* Created tags are listed with details including who created them and the date/time of creation.
4. **Delete Tags:**
* To delete a tag, locate the tag you want to remove and click on the delete icon associated with it.
By following these steps, you can effectively manage tags in Ownchat, organizing and categorizing contacts or messages based on your business needs.
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# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://docs.ownchat.app/crm/tags.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.