> For the complete documentation index, see [llms.txt](https://docs.ownchat.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ownchat.app/crm/tags.md).

# Tags

Tags are essential for categorizing and organizing your contacts and conversations, allowing you to quickly find and manage specific information. Ownchat users can create, edit, and assign tags to contacts, simplifying the data management process and enhancing efficiency.

<figure><img src="/files/oxGk4Lhm5Vk5Mca7yUOJ" alt=""><figcaption></figcaption></figure>

**How to create tags in Ownchat**

Follow these simple steps to create a tag and enhance your workflow!

1. **Access Tags Settings:**
   * Navigate to Settings and select "Tags."
2. **Add Tags:**
   * Click on "Add tags" to create a new tag.
   * Enter a name for the tag and click "Create."
3. **View Created Tags:**
   * Created tags are listed with details including who created them and the date/time of creation.
4. **Delete Tags:**
   * To delete a tag, locate the tag you want to remove and click on the delete icon associated with it.

By following these steps, you can effectively manage tags in Ownchat, organizing and categorizing contacts or messages based on your business needs.