# Welcome to Ownchat

<figure><img src="https://3306424776-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFOaRg87K9WFjdJeJSasW%2Fuploads%2FDwptVkEKixixStOTjudr%2Fimage%20(47).png?alt=media&#x26;token=b1e7cac3-d5a3-4a06-84ae-4e7e7001b963" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
**Ownchat** empowers businesses to enhance efficiency and customer satisfaction, ultimately leading to increased revenue and operational success.
{% endhint %}

<details>

<summary>What is Ownchat?</summary>

Ownchat is an innovative WhatsApp marketing and automation tool designed to revolutionize customer interaction and drive business growth. It serves as a comprehensive tool for businesses to manage and automate various aspects of customer communication, from inquiries to transactions, all within the WhatsApp ecosystem.

</details>

<details>

<summary>Why Choose Ownchat?</summary>

* **Secure Messaging:** Your privacy is our priority. Enjoy end-to-end encryption on all your messages.
* **User-Friendly Interface:** Navigate with ease through our sleek and intuitive design.
* **Cross-Platform Sync:** Access your messages from any device, anytime, anywhere.
* **Rich Multimedia Sharing:** Share photos, videos, voice messages, and documents effortlessly.
* **Customizable Experience:** Personalize your chat experience with themes, emojis, and more.
* **Customer Support:** The OwnChat team is always ready to assist you with top-notch support for any queries. Our service is our priority.

</details>

<details>

<summary>Ownchat Features</summary>

Ownchat offers massive features includes the following

* Automated customer query handling
* Bulk broadcasting for outreach
* Multi-user access capability
* Built-in CRM for managing customer relationships
* Create a UI form within WhatsApp using WhatsApp Flow
* Product sales through WhatsApp
* Integration of payment and delivery options
* Proactive status updates
* Insights and data analytics for informed decisions

</details>

**Ownchat Integrations**

<table data-view="cards"><thead><tr><th></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td>Used to process and manage online payments</td><td><a href="https://3306424776-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFOaRg87K9WFjdJeJSasW%2Fuploads%2FugOzfsRo94L5x5eKxRJ8%2F1.jpg?alt=media&#x26;token=918796af-3423-4c4f-b2ff-edadd64f1c58">1.jpg</a></td></tr><tr><td>Used to schedule and manage appointments</td><td><a href="https://3306424776-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFOaRg87K9WFjdJeJSasW%2Fuploads%2FpiM6EwVpBjJA5Ojcapgi%2F15.jpg?alt=media&#x26;token=687ea507-d0fe-4f35-9fd8-77ec3fc81f55">15.jpg</a></td></tr><tr><td>Used for customer engagement and marketing automation</td><td><a href="https://3306424776-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFOaRg87K9WFjdJeJSasW%2Fuploads%2FbhcRVQdSgzaewtxNzUQV%2F12.jpg?alt=media&#x26;token=fd3def83-9ef1-4277-b7b1-8637fbab4849">12.jpg</a></td></tr><tr><td>Used to manage restaurant orders and POS operations</td><td><a href="https://3306424776-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFOaRg87K9WFjdJeJSasW%2Fuploads%2FHbsx3u9hRoDiFOVWQSlb%2F11.jpg?alt=media&#x26;token=f46e5c6f-a1cc-4df4-826c-8d52e556db58">11.jpg</a></td></tr><tr><td>Used to manage customer relationships and sales data</td><td><a href="https://3306424776-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFOaRg87K9WFjdJeJSasW%2Fuploads%2FiJK1sGzJiA3RwuLPZx1K%2F4.jpg?alt=media&#x26;token=62e7dd78-f034-4526-a17d-0bc5ccda502c">4.jpg</a></td></tr><tr><td>Used for accounting and financial management</td><td><a href="https://3306424776-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFOaRg87K9WFjdJeJSasW%2Fuploads%2FdM4lISjNkqekwjAkTAXD%2F17.jpg?alt=media&#x26;token=f89cc11f-5fe4-460b-b892-c5dfb385895e">17.jpg</a></td></tr><tr><td>Used to manage delivery and order tracking within Ownchat</td><td><a href="https://3306424776-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFOaRg87K9WFjdJeJSasW%2Fuploads%2Fh9zkDQzel0LeLVLwYfUC%2F8.jpg?alt=media&#x26;token=64ae14d3-464c-4c15-a5e4-65262d5c1513">8.jpg</a></td></tr><tr><td>Used to manage eCommerce stores and orders</td><td><a href="https://3306424776-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFOaRg87K9WFjdJeJSasW%2Fuploads%2FnKT8QPNSuZXvIS9YubtS%2F5.jpg?alt=media&#x26;token=4060e476-4979-47b0-88c1-022dc3991f4c">5.jpg</a></td></tr><tr><td>Used to manage eCommerce stores and orders</td><td><a href="https://3306424776-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFOaRg87K9WFjdJeJSasW%2Fuploads%2FTh1LhQqaEOdhEfSc7t3o%2F10.jpg?alt=media&#x26;token=3ff7a42c-99c8-4d72-b8a2-15232ff2a4a8">10.jpg</a></td></tr><tr><td>Used to manage eCommerce stores and orders</td><td><a href="https://3306424776-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFOaRg87K9WFjdJeJSasW%2Fuploads%2FwVh519kx0DbpNnalWMoE%2F7.jpg?alt=media&#x26;token=25e21fc2-e7c0-4292-b95d-50e0dd31e3fc">7.jpg</a></td></tr><tr><td>Used to store and automate customer data in spreadsheets</td><td><a href="https://3306424776-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFOaRg87K9WFjdJeJSasW%2Fuploads%2FHeO3RHOp3LKKlM71bRsA%2F3.jpg?alt=media&#x26;token=57c05e4e-8e35-4847-af88-36db3f825f1e">3.jpg</a></td></tr><tr><td>Used to send and receive real-time data between systems</td><td><a href="https://3306424776-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFOaRg87K9WFjdJeJSasW%2Fuploads%2FIyzxCgsOFjjXJbTdoNYC%2F6.jpg?alt=media&#x26;token=5333b62a-f8db-4e78-ba49-e8d4ae5a1c42">6.jpg</a></td></tr><tr><td>Used to schedule and manage appointments</td><td><a href="https://3306424776-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFOaRg87K9WFjdJeJSasW%2Fuploads%2FzM6f366mIg2P8cwo1aXR%2F14.jpg?alt=media&#x26;token=feb3e9dd-f83a-45ae-8596-bc47af2ec1d4">14.jpg</a></td></tr><tr><td>Used to process and manage online payments</td><td><a href="https://3306424776-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFOaRg87K9WFjdJeJSasW%2Fuploads%2FNYG7gF8wCzbA8w5vVXO0%2F9.jpg?alt=media&#x26;token=1eac2700-e99b-408e-b6e4-9b56395541a6">9.jpg</a></td></tr><tr><td>Used to manage subscription-based services</td><td><a href="https://3306424776-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFOaRg87K9WFjdJeJSasW%2Fuploads%2FtFjwA0BCLQekuvz6H1Wx%2F2.jpg?alt=media&#x26;token=176188f9-7225-4147-b701-beb95c6550fc">2.jpg</a></td></tr></tbody></table>

{% hint style="info" %}
Shortcut key, **Ctrl + K** to quickly **search** for any features within the **Ownchat**.
{% endhint %}

**Begin with Ownchat**

{% content-ref url="to-begin/signup" %}
[signup](https://docs.ownchat.app/to-begin/signup)
{% endcontent-ref %}

{% content-ref url="to-begin/onboarding-process" %}
[onboarding-process](https://docs.ownchat.app/to-begin/onboarding-process)
{% endcontent-ref %}

{% content-ref url="to-begin/activate-free-trial-today" %}
[activate-free-trial-today](https://docs.ownchat.app/to-begin/activate-free-trial-today)
{% endcontent-ref %}

## Ownchat Page Features

<figure><img src="https://3306424776-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFOaRg87K9WFjdJeJSasW%2Fuploads%2FH5LONOdtlrGxEGEqYGeV%2FFeature%20Banner.png?alt=media&#x26;token=52d94cd4-f078-4e4a-a14a-f633278e35e5" alt=""><figcaption></figcaption></figure>

{% content-ref url="dashboard" %}
[dashboard](https://docs.ownchat.app/dashboard)
{% endcontent-ref %}

{% content-ref url="chat-screen" %}
[chat-screen](https://docs.ownchat.app/chat-screen)
{% endcontent-ref %}

{% content-ref url="contact-screen" %}
[contact-screen](https://docs.ownchat.app/contact-screen)
{% endcontent-ref %}

{% content-ref url="bot" %}
[bot](https://docs.ownchat.app/bot)
{% endcontent-ref %}

{% content-ref url="campaign" %}
[campaign](https://docs.ownchat.app/campaign)
{% endcontent-ref %}

{% content-ref url="commerce" %}
[commerce](https://docs.ownchat.app/commerce)
{% endcontent-ref %}

{% content-ref url="work-flows" %}
[work-flows](https://docs.ownchat.app/work-flows)
{% endcontent-ref %}

{% content-ref url="apps" %}
[apps](https://docs.ownchat.app/apps)
{% endcontent-ref %}

{% content-ref url="payment-links" %}
[payment-links](https://docs.ownchat.app/payment-links)
{% endcontent-ref %}

{% content-ref url="ads" %}
[ads](https://docs.ownchat.app/ads)
{% endcontent-ref %}

**Key elements**

{% content-ref url="broken-reference" %}
[Broken link](https://docs.ownchat.app/broken-reference)
{% endcontent-ref %}

{% content-ref url="contact-screen/spreadsheet-data-preparation" %}
[spreadsheet-data-preparation](https://docs.ownchat.app/contact-screen/spreadsheet-data-preparation)
{% endcontent-ref %}

{% content-ref url="contact-screen/single-contact-upload" %}
[single-contact-upload](https://docs.ownchat.app/contact-screen/single-contact-upload)
{% endcontent-ref %}

{% content-ref url="commerce/collection-creation" %}
[collection-creation](https://docs.ownchat.app/commerce/collection-creation)
{% endcontent-ref %}

{% content-ref url="commerce/catalog-products-creation" %}
[catalog-products-creation](https://docs.ownchat.app/commerce/catalog-products-creation)
{% endcontent-ref %}

{% hint style="info" %}
To quickly find features in Ownchat, press "Ctrl + K" to access the search bar, then type keywords to locate and navigate to specific settings or options with ease.&#x20;
{% endhint %}