# Welcome to Ownchat

<figure><img src="/files/t2iCEBQwCJm6iBIVTptN" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
**Ownchat** empowers businesses to enhance efficiency and customer satisfaction, ultimately leading to increased revenue and operational success.
{% endhint %}

<details>

<summary>What is Ownchat?</summary>

Ownchat is an innovative WhatsApp marketing and automation tool designed to revolutionize customer interaction and drive business growth. It serves as a comprehensive tool for businesses to manage and automate various aspects of customer communication, from inquiries to transactions, all within the WhatsApp ecosystem.

</details>

<details>

<summary>Why Choose Ownchat?</summary>

* **Secure Messaging:** Your privacy is our priority. Enjoy end-to-end encryption on all your messages.
* **User-Friendly Interface:** Navigate with ease through our sleek and intuitive design.
* **Cross-Platform Sync:** Access your messages from any device, anytime, anywhere.
* **Rich Multimedia Sharing:** Share photos, videos, voice messages, and documents effortlessly.
* **Customizable Experience:** Personalize your chat experience with themes, emojis, and more.
* **Customer Support:** The OwnChat team is always ready to assist you with top-notch support for any queries. Our service is our priority.

</details>

<details>

<summary>Ownchat Features</summary>

Ownchat offers massive features includes the following

* Automated customer query handling
* Bulk broadcasting for outreach
* Multi-user access capability
* Built-in CRM for managing customer relationships
* Create a UI form within WhatsApp using WhatsApp Flow
* Product sales through WhatsApp
* Integration of payment and delivery options
* Proactive status updates
* Insights and data analytics for informed decisions

</details>

**Ownchat Integrations**

<table data-view="cards"><thead><tr><th></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td>Used to process and manage online payments</td><td><a href="/files/YhKHus3WH8qlUNxuT4IS">/files/YhKHus3WH8qlUNxuT4IS</a></td></tr><tr><td>Used to schedule and manage appointments</td><td><a href="/files/oAfzMIINv4qDM3BOKO15">/files/oAfzMIINv4qDM3BOKO15</a></td></tr><tr><td>Used for customer engagement and marketing automation</td><td><a href="/files/GFXHvN1l7ihM4a83DQyv">/files/GFXHvN1l7ihM4a83DQyv</a></td></tr><tr><td>Used to manage restaurant orders and POS operations</td><td><a href="/files/WiMxQhJ9lZZJouLqxSaJ">/files/WiMxQhJ9lZZJouLqxSaJ</a></td></tr><tr><td>Used to manage customer relationships and sales data</td><td><a href="/files/d9b0CAyyF4Vlnh8AeqlR">/files/d9b0CAyyF4Vlnh8AeqlR</a></td></tr><tr><td>Used for accounting and financial management</td><td><a href="/files/LmFMvGhFGsLbl3KAVUdb">/files/LmFMvGhFGsLbl3KAVUdb</a></td></tr><tr><td>Used to manage delivery and order tracking within Ownchat</td><td><a href="/files/K00LGt66DKcVlekpLIy4">/files/K00LGt66DKcVlekpLIy4</a></td></tr><tr><td>Used to manage eCommerce stores and orders</td><td><a href="/files/LBcSDSdrbjzEwuguChNR">/files/LBcSDSdrbjzEwuguChNR</a></td></tr><tr><td>Used to manage eCommerce stores and orders</td><td><a href="/files/lBOZFVWtM1D4WKLw4GoC">/files/lBOZFVWtM1D4WKLw4GoC</a></td></tr><tr><td>Used to manage eCommerce stores and orders</td><td><a href="/files/VO3fuCIMskLHRQyq6X0F">/files/VO3fuCIMskLHRQyq6X0F</a></td></tr><tr><td>Used to store and automate customer data in spreadsheets</td><td><a href="/files/6OlyhBvupVbHZ9WYtXpI">/files/6OlyhBvupVbHZ9WYtXpI</a></td></tr><tr><td>Used to send and receive real-time data between systems</td><td><a href="/files/hx7i9lGcNHmoIyhv2ptK">/files/hx7i9lGcNHmoIyhv2ptK</a></td></tr><tr><td>Used to schedule and manage appointments</td><td><a href="/files/bB19s8CgYmgtSLK462be">/files/bB19s8CgYmgtSLK462be</a></td></tr><tr><td>Used to process and manage online payments</td><td><a href="/files/VSTqSZjqe1ulX4yCyZ60">/files/VSTqSZjqe1ulX4yCyZ60</a></td></tr><tr><td>Used to manage subscription-based services</td><td><a href="/files/pvECnl1AgZbmpvdsbZKG">/files/pvECnl1AgZbmpvdsbZKG</a></td></tr></tbody></table>

{% hint style="info" %}
Shortcut key, **Ctrl + K** to quickly **search** for any features within the **Ownchat**.
{% endhint %}

**Begin with Ownchat**

{% content-ref url="/pages/dmYh2X5t2AnIJUuU7FGw" %}
[SignUp](/to-begin/signup.md)
{% endcontent-ref %}

{% content-ref url="/pages/0C4uGeW4ATa9z3dWUqIb" %}
[Onboarding Process](/to-begin/onboarding-process.md)
{% endcontent-ref %}

{% content-ref url="/pages/2WbthcuAqiJFO4CLaYQs" %}
[Activate Free Trial Today](/to-begin/activate-free-trial-today.md)
{% endcontent-ref %}

## Ownchat Page Features

<figure><img src="/files/8N0HTfEbf7sRMHpPxMlw" alt=""><figcaption></figcaption></figure>

{% content-ref url="/pages/A7AMppG0GEm2VuMkHSwU" %}
[Dashboard](/dashboard/wallet-top-up-and-price-history.md)
{% endcontent-ref %}

{% content-ref url="/pages/NCDDahO2CsHw4YvoMzGX" %}
[Chat Screen](/chat-screen/chat-screen-conversation.md)
{% endcontent-ref %}

{% content-ref url="/pages/HaCXk8vDvVjfrAary4ub" %}
[Contact Screen](/contact-screen/contact-screen-overview.md)
{% endcontent-ref %}

{% content-ref url="/pages/llgCDg1MQO9mihoAHTKD" %}
[Bot](/bot/multi-channel-bot-action.md)
{% endcontent-ref %}

{% content-ref url="/pages/4dRuChP01l49juxTVMla" %}
[Campaign](/campaign/navigate-and-overview-of-the-campaigns.md)
{% endcontent-ref %}

{% content-ref url="/pages/QazAgO7XwlJioFN0ymM4" %}
[Commerce](/commerce/commerce-glossary.md)
{% endcontent-ref %}

{% content-ref url="/pages/oLHBYl6pxPkcgJLoQd7P" %}
[Work Flows](/work-flows/navigate-and-overview-of-workflow.md)
{% endcontent-ref %}

{% content-ref url="/pages/SMYm0JfFGHEFvsUpXaMY" %}
[Apps](/apps/navigation-and-overview-of-app-connection.md)
{% endcontent-ref %}

{% content-ref url="/pages/HSZYfMKgcJLp1fcIN9eg" %}
[Payment Links](/payment-links/overview.md)
{% endcontent-ref %}

{% content-ref url="/pages/mtcd0On0JJddZm305aRu" %}
[Ads](/ads/overview.md)
{% endcontent-ref %}

**Key elements**

{% content-ref url="/pages/4IEqs0L7FIphcAF51aPv" %}
[Broken mention](broken://pages/4IEqs0L7FIphcAF51aPv)
{% endcontent-ref %}

{% content-ref url="/pages/IqOIRCAQBUbpuzth3uTG" %}
[Spreadsheet Data Preparation](/contact-screen/spreadsheet-data-preparation.md)
{% endcontent-ref %}

{% content-ref url="/pages/uolLf0OL65hpOPxvYOym" %}
[Single Contact Upload](/contact-screen/single-contact-upload.md)
{% endcontent-ref %}

{% content-ref url="/pages/Wok8gwGTRZ2nolzARq4f" %}
[Collection Creation](/commerce/collection-creation.md)
{% endcontent-ref %}

{% content-ref url="/pages/mxOeqdKy2Nifu4U7KZx9" %}
[Catalog Products Creation](/commerce/catalog-products-creation.md)
{% endcontent-ref %}

{% hint style="info" %}
To quickly find features in Ownchat, press "Ctrl + K" to access the search bar, then type keywords to locate and navigate to specific settings or options with ease.&#x20;
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.ownchat.app/welcome-to-ownchat.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.