Quick Messages

In Ownchat, Quick Messages are predefined messages that can be accessed easily from the chat screen by using a hashtag (#) followed by the quick message name.

Accessing Quick Messages:

From the chat screen, simply type # followed by the name of the quick message to access it instantly.

Message Customization:

Quick Messages can include variables for personalization, emojis, and formatting options such as bold, italic, and strikethrough to tailor responses effectively.

How to Create Quick Messages

1. Navigate to Quick Messages: Go to the settings menu and find "Quick Messages."

2. Add a Quick Message: Click on "Add Quick Message."

3. Provide Name and Message: Enter a name for the message and type your content, including variables, and format with bold, italic, or strike-through as needed.

4. Saving Quick Messages: After composing a quick message, click on "Save" to store it for future use.

5. Editing Quick Messages: If you need to make changes to a saved quick message, you can easily edit it to update content or formatting options.

Using Quick Messages streamlines customer interactions by enabling quick access to common responses, enhancing efficiency and consistency in communication within Ownchat.