# Quick Messages

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**Accessing Quick Messages:**

From the chat screen, simply type # followed by the name of the quick message to access it instantly.

**Message Customization:**

Quick Messages can include variables for personalization, emojis, and formatting options such as bold, italic, and strikethrough to tailor responses effectively.

**How to Create Quick Messages**

1. **Navigate to Quick Messages**: Go to the settings menu and find "Quick Messages."
2. **Add a Quick Message**: Click on "Add Quick Message."
3. **Provide Name and Message**: Enter a name for the message and type your content, including variables, and format with bold, italic, or strike-through as needed.
4. **Saving Quick Messages:** After composing a quick message, click on "Save" to store it for future use.
5. **Editing Quick Messages:** If you need to make changes to a saved quick message, you can easily edit it to update content or formatting options.

Using Quick Messages streamlines customer interactions by enabling quick access to common responses, enhancing efficiency and consistency in communication within Ownchat.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.ownchat.app/content/quick-messages.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.