Catalog Products Creation

Ownchat's Item Screen simplifies product management, allowing businesses to add, edit, and organize product details efficiently, ensuring seamless inventory control and customer satisfaction.

Products Creation

To add products in the Item Screen of Ownchat,

1. Access the Item Screen: Navigate to the Commerce Screen, typically located in the side menu. Choose the items screen.

2. Click on Add Item: At the top right of the screen, click on Add Item to start the item creation process.

3. Enter Product Details: Fill in the required information for the new item:

• Product name

• Retailer ID (unique ID within Ownchat)

• Description

• Upload images (Size: min = 500×500 pixels, max = 8 MB, format supported are JPG, Jpeg, PNG)

• Actual price

• Selling price

• Brand

• Category

• Availability (in stock or out of stock)

• Condition (new/refurbished/used)

• Country of origin

• Currency

• Product URL

• WhatsApp compliance category (default chosen)

1. Save the Item: After filling all details, Click on Create Catalog to add the item to your inventory. Then synchronise it and refresh the item screen to view the added products in item screen.

2. Verify and Update: Review the details for accuracy. You can also have an option to edit and update the item later by accessing it from the Item Screen.

3. WhatsApp Catalog Update: The added items will appear in the WhatsApp Catalog after approximately 15 minutes.

Following these steps, you can seamlessly add items to the Item Screen in Ownchat and effectively manage your product inventory.