# Bulk Contact Navigation and Download

Bulk upload allows you to import multiple customer contacts at once.

{% embed url="<https://app.supademo.com/demo/cmlaouagm33nzvhwzmblshqdw?utm_source=link>" %}

### Access Bulk Upload &#x20;

1. Log in to your OwnChat account
2. Go to the left sidebar
3. Click **Contacts**
4. Click **Add Customer** (top right corner)

{% embed url="<https://app.supademo.com/demo/cmoii780p02dlx70jvpfmymsw?utm_source=link>" %}

1. Select **Bulk Upload** from the dropdown

{% embed url="<https://app.supademo.com/demo/cmoii985f00u60o0jisvi5w9o?utm_source=link>" %}

A bulk upload dialog box will appear.

### Download Sample Spreadsheet &#x20;

1. Click **Download Sample File**

{% embed url="<https://app.supademo.com/demo/cmoiicbo5035r2m0jwcs7l346?utm_source=link>" %}

1. Save the file to your system
2. Open the file to review the format

You must use this format to upload contacts successfully.

### Maximum Upload Limit &#x20;

* You can upload up to **50,000 contacts per file**


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.ownchat.app/contact-screen/bulk-contact-navigation-and-download.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.