> For the complete documentation index, see [llms.txt](https://docs.ownchat.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ownchat.app/contact-screen/bulk-contact-navigation-and-download.md).

# Bulk Contact Navigation and Download

This section explains how to access the bulk upload feature and download the sample spreadsheet.

Bulk upload allows you to import multiple customer contacts at once.

{% embed url="<https://app.supademo.com/demo/cmlaouagm33nzvhwzmblshqdw?utm_source=link>" %}

### Access Bulk Upload &#x20;

1. Log in to your OwnChat account
2. Go to the left sidebar
3. Click **Contacts**
4. Click **Add Customer** (top right corner)

{% embed url="<https://app.supademo.com/demo/cmoii780p02dlx70jvpfmymsw?utm_source=link>" %}

1. Select **Bulk Upload** from the dropdown

{% embed url="<https://app.supademo.com/demo/cmoii985f00u60o0jisvi5w9o?utm_source=link>" %}

A bulk upload dialog box will appear.

### Download Sample Spreadsheet &#x20;

1. Click **Download Sample File**

{% embed url="<https://app.supademo.com/demo/cmoiicbo5035r2m0jwcs7l346?utm_source=link>" %}

1. Save the file to your system
2. Open the file to review the format

You must use this format to upload contacts successfully.

### Maximum Upload Limit &#x20;

* You can upload up to **50,000 contacts per file**