# Simple Broadcast

### How to Run a Campaign Using Simple Broadcast

{% embed url="<https://app.supademo.com/demo/cmm4sviwv27i8dtfh3pphyguw?utm_source=link>" %}

### Overview &#x20;

Simple Broadcast allows you to send a single WhatsApp template message to multiple selected recipients at once.

This section explains how to create, configure, send, schedule, and monitor a Simple Broadcast campaign in Ownchat.

It is ideal for:\
Promotions and offers\
Customer updates\
Follow-ups\
Re-engagement campaigns

#### 1️⃣ Accessing Simple Broadcast

Follow these steps to create a new broadcast campaign:\
Navigate to the **Campaigns** module\
Click **Add Campaign**

{% embed url="<https://app.supademo.com/demo/cmokywgth00ngvi0jp704puaa?utm_source=link>" %}

Click **Create** to start a new campaign\
Select **Simple Broadcast**<br>

{% embed url="<https://app.supademo.com/demo/cmokyzzb000nivi0j1iyfodoa?utm_source=link>" %}

#### 2️⃣ Campaign Setup️

#### Campaign Name &#x20;

Enter **a Campaign Name**

{% embed url="<https://app.supademo.com/demo/cmokz1dmd00nrvi0jrj2elwp5?utm_source=link>" %}

This is an **internal label** used for:\
Tracking campaigns\
Managing campaigns\
Analyzing performance

### 3️⃣Selecting Target Audience &#x20;

You can choose your audience using **three different methods:**

#### &#x20;Option 1: Select Individual Contacts &#x20;

Best for: **Sending messages** to specific customers\
**Steps:**\
Choose **Contacts**

{% embed url="<https://app.supademo.com/demo/cmokz2rk9014qwy0j50qv9gkx?utm_source=link>" %}

\
Manually select contacts from the list

{% embed url="<https://app.supademo.com/demo/cmokzalsp0151wy0jbs4q15uf?utm_source=link>" %}

\
Tick the checkbox to include them in the campaign

{% embed url="<https://app.supademo.com/demo/cmokzcu2500o6vi0jcx5h5gd1?utm_source=link>" %}

### Option 2: Use Segments &#x20;

Best for: **Targeting grouped audiences**

{% embed url="<https://app.supademo.com/demo/cmokzi29v015ewy0jofzyus27?utm_source=link>" %}

\
Steps:\
Click **Select Segment dropdown**

{% embed url="<https://app.supademo.com/demo/cmokzknc6015gwy0jm16sxnho?utm_source=link>" %}

Choose a segment (e.g., Starting Customer)\
You can select **multiple segments**\
View total contact count in the section

{% embed url="<https://app.supademo.com/demo/cmokzo2fe00ocxh0jybrzxr11?utm_source=link>" %}

\
👉 If you don’t have a segment:\
Upload contacts using **Bulk Upload**\
Assign tags during upload

{% embed url="<https://app.supademo.com/demo/cmokzw4s1016mwy0jjhnuncin?utm_source=link>" %}

\
Create a segment using those tags (refer Segment module)

### Option 3: WhatsApp Flow-Based Audience &#x20;

Best for: **Behavior-based targeting**\
Steps:\
Click **WhatsApp Flow dropdown**<br>

{% embed url="<https://app.supademo.com/demo/cmol04n9i00quxh0jeckq9hjl?utm_source=link>" %}

\
Select the desired flow

{% embed url="<https://app.supademo.com/demo/cmol05zy800p3vi0j20ddvxdf?utm_source=link>" %}

\
Example: Appointment Booking<br>

{% embed url="<https://app.supademo.com/demo/cmol0730h01cvwy0jswvk075m?utm_source=link>" %}

**Proceed to Next Step** &#x20;

Click **Next** after selecting your audience

{% embed url="<https://app.supademo.com/demo/cmol0862001cywy0jakwztupz?utm_source=link>" %}

Use **Delete** to remove selected audience if needed <br>

### 4️⃣ Selecting Message Template &#x20;

**⚠️ Important Requirement**

{% embed url="<https://app.supademo.com/demo/cmol0265600oxvi0jdpbp57u0?utm_source=link>" %}

Only **Meta-approved WhatsApp templates** can be used\
Templates must be created and approved beforehand<br>

{% embed url="<https://app.supademo.com/demo/cmol0e4fl01d8wy0j6taxvbtw?utm_source=link>" %}

\
Steps:\
Click **Select Template**

{% embed url="<https://app.supademo.com/demo/cmol0ijc701dcwy0j110795i6?utm_source=link>" %}

\
Choose your approved template (e.g., funnelcampimage)\
Preview and confirm

### &#x20;5️⃣ Media & Personalization Setup &#x20;

**Add Media** &#x20;

**Click Upload IMAGE from media**

{% embed url="<https://app.supademo.com/demo/cmol0lsus01dgwy0jskuolums?utm_source=link>" %}

\
Select the file using checkbox\
Click **Send selected files**<br>

{% embed url="<https://app.supademo.com/demo/cmol0ne3w01ekwy0j2rqp1r8n?utm_source=link>" %}

#### Add Dynamic Variables &#x20;

Click **Select Value dropdown**\
Choose a variable (e.g., Name)\
Set fallback value\
Example:\
Variable → Name

{% embed url="<https://app.supademo.com/demo/cmol1kuy000yjvi0jhemth5z8?utm_source=link>" %}

Fallback → Customer[<br>](https://app.supademo.com/demo/cmol1p7ch0129xh0js6xk63v5?utm_source=link)

{% embed url="<https://app.supademo.com/demo/cmol1p7ch0129xh0js6xk63v5?utm_source=link>" %}

\
👉 Output:\
If name exists → John\
If not → Customer\
Click **Select** to confirm

{% embed url="<https://app.supademo.com/demo/cmol1yrcm012nxh0jv8hc84j7?utm_source=link>" %}

### 6️⃣ Advanced Settings &#x20;

Click **Show Advanced Settings** to configure:

{% embed url="<https://app.supademo.com/demo/cmol20ee7012rxh0jrnjpmnfr?utm_source=link>" %}

#### &#x20; Assign Bot for Replies &#x20;

Select bot from dropdown

{% embed url="<https://app.supademo.com/demo/cmol23csc01j8wy0jnixvf4d6?utm_source=link>" %}

\
Example: Sales Funnel (Restaurant)

#### Retry Settings (Auto Retry) &#x20;

Enable retry to resend failed messages:\
Toggle **Retry Sending Messages**

**Configure Retry Attempts:** &#x20;

Attempt Delay Time\
1st Retry: 6 Hours

{% embed url="<https://app.supademo.com/demo/cmol25gui010vvi0jvtoj1f5j?utm_source=link>" %}

\
\
2nd Retry: 5 Hours

{% embed url="<https://app.supademo.com/demo/cmol2du8z011svi0jsr0n7d9r?utm_source=link>" %}

\
3rd Retry: 12 Hours

{% embed url="<https://app.supademo.com/demo/cmol2li8901k5wy0j5lxripgx?utm_source=link>" %}

Additional retry interval: **3 Hours**\
Maximum allowed retries: **3 attempts**<br>

{% embed url="<https://app.supademo.com/demo/cmol2pkrj013wxh0jz1l090l1?utm_source=link>" %}

### 7️⃣ Campaign Execution &#x20;

**Send Immediately** &#x20;

Click **Send Now**\
Campaign will be sent instantly

{% embed url="<https://app.supademo.com/demo/cmol2sbkh0140xh0jkxi4ya4w?utm_source=link>" %}

**Schedule Campaign** &#x20;

Click **Schedule Now**

{% embed url="<https://app.supademo.com/demo/cmol2tcje018rvi0j9t8cf9qc?utm_source=link>" %}

\
Select **Date & Time**

{% embed url="<https://app.supademo.com/demo/cmol2uj7e0142xh0jt9t9gl9j?utm_source=link>" %}

\
\
Click **Create Campaign**

{% embed url="<https://app.supademo.com/demo/cmol2w3ry018uvi0jkf6r5okh?utm_source=link>" %}

\
👉 Campaign will run automatically at scheduled time

### 8️⃣ Campaign Management &#x20;

After creation:\
Campaign appears under All Campaigns

\
**View Campaign Details** &#x20;

{% embed url="<https://app.supademo.com/demo/cmol2ytyz0147xh0j989ti9p3?utm_source=link>" %}

Click **View Details** to access:

{% embed url="<https://app.supademo.com/demo/cmol31f6i0001yb0jtsc2xkk0?utm_source=link>" %}

\
Delivery status\
Campaign metrics\
Total audience\
Performance insights\
Amount spent

{% embed url="<https://app.supademo.com/demo/cmol33zvc0005yb0j8tjo6i0z?utm_source=link>" %}

#### &#x20;Auto Retry Campaign Insights &#x20;

You can also track:\
Retry attempts made\
Delivery success after retries\
Overall performance<br>

{% embed url="<https://app.supademo.com/demo/cmol368yn014cxh0jra1j10qf?utm_source=link>" %}

### Summary &#x20;

Simple Broadcast enables you to:\
Send bulk WhatsApp campaigns using approved templates\
Target users via contacts, segments, or flows\
Personalize messages using dynamic variables\
Improve delivery with retry logic\
Track campaign performance and analytics

***


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.ownchat.app/campaign/simple-broadcast.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.