> For the complete documentation index, see [llms.txt](https://docs.ownchat.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ownchat.app/to-begin/onboarding-process.md).

# Onboarding Process

**Connect your Whastapp Number to Ownchat**

To customize OwnChat for your business, follow these steps:

1. Click on "**Connect your Own Number**" option from the dashboard.

<figure><img src="/files/PA9vPQNjTP4VJMZVEjrm" alt=""><figcaption></figcaption></figure>

2. If a test number is accessible, click on "**Get your own number**" to continue.

<figure><img src="/files/E8fLvwVS1jdbwRj0qpeo" alt=""><figcaption></figcaption></figure>

3. Fill in the **account details** and Save it.

<figure><img src="/files/m3fGhi6L4Ju8GcbayfNY" alt=""><figcaption></figcaption></figure>

4. Select a **pricing plan.**

<figure><img src="/files/PjEcOmnSKUKFxTPWvwh3" alt=""><figcaption></figcaption></figure>

5. Finalize the process by clicking on "Get your own number" and complete the **payment** (including 18% GST).

<figure><img src="/files/9r3cW9SOr8qsmhul84pL" alt="" width="170"><figcaption></figcaption></figure>

6. You will be redirected to the **360 dialog** service provider website.
7. In **new tab**, open the **Facebook Business Account** website (business.facebook.com).
8. When prompted, indicate "**No**" for "**About your number**".
9. Proceed through the Facebook Business Account creation process, including entering your **legal business name**, **display name**, and selecting "**Company**".
10. Enter your **Ownchat number** when prompted for the phone number.
11. **Verify your account** by entering the **OTP** sent to your mobile number.
12. **Authorize** the connection on the Hub360 link (opened in a new tab).
13. After completing the above steps, **refresh the OwnChat website** to finalize the process.