Carousel Templates

Definition

A Carousel Template enables businesses to send multiple scrollable cards within a single WhatsApp message. Each card can include media, title, description, and action buttons.

Purpose

Ideal for showcasing multiple products, services, or features in an interactive and structured format.

Structure

  • Select CategoryMarketing Conversations

  • Select Template TypeCarousel

Carousel templates support:

  • Maximum 10 images per carousel template

  • Up to 2 buttons per carousel card


  • Each carousel card contains one bubble content.

  • For every card, you can:

    • Upload an Image

    • Enter the Message Body

    • Add interactive elements such as Quick Reply buttons

  • To add more cards, click “Add New Carousel”.


Verification

  • Enter sample values (if variables are used).

  • Click Save.

  • You can monitor the approval status in the Status column.

  • Once approved, you can Preview the final carousel template.

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