Working Hours
Effortlessly configure your Ownchat account's daily working hours and holiday settings to streamline availability and operational management.
Setting up working hours and holiday mode in Ownchat involves defining daily operational schedules and enabling holiday settings to manage periods of non-operation or reduced availability efficiently.
Set Working Hours
This guide should help you set up your working hours and holiday mode for your Ownchat account smoothly.
Select Each Day: You will typically have a list of days from Monday to Sunday.
Enter Working Hours for Each Day:
For each day, specify the start time and end time.
Example:
Monday: 9:30 AM - 7:30 PM
Tuesday: 9:30 AM - 7:30 PM
Wednesday: 9:30 AM - 7:30 PM
Thursday: 9:30 AM - 7:30 PM
Friday: 9:30 AM - 7:30 PM
Saturday: 9:30 AM - 7:30 PM
Sunday: Closed
Step 3: Enable Holiday Mode
Locate Holiday Mode Settings: Find the option to enable holiday mode for your organization.
Enable Holiday Mode: Turn on the holiday mode setting.
Specify Holidays: Enter the dates or duration of the holidays.
Example:
a. Holiday Start Date: December 24, 2024
b. Holiday End Date: December 26, 2024
Step 4: Save Settings
Review: Ensure all the working hours and holiday settings are correct.
Save: Click on the save button to apply the changes.
In conclusion, configuring working hours and holiday settings in Ownchat enables precise scheduling and efficient management of operational availability, ensuring optimal service delivery and customer satisfaction.
Last updated