# Payment Create Static {% embed url="" %} The **Payment Create Static workflow** allows businesses to generate a **static payment link** and send it to customers through **WhatsApp**. This automation enables businesses to request payments instantly by sending a predefined payment link to customers. The workflow is triggered from **Ownchat Flow Builder**, where the system generates a payment link and sends it to the customer via WhatsApp. ### Overview The **Payment Create Static workflow** creates a payment request and sends a payment link to the customer. Once the customer receives the link, they can complete the payment through the configured payment gateway. #### Workflow Automation Flow Workflow Triggered\ ↓\ Customer Details Captured\ ↓\ Static Payment Link Generated\ ↓\ WhatsApp Payment Message Sent\ ↓\ Customer Completes Payment Prerequisites Before creating the workflow, ensure the following requirements are completed. Required Access You must have access to: * OwnChat Account * Flow Builder * Commerce Module * WhatsApp Payment Integration Payment Gateway Setup Ensure that a payment gateway such as the following is configured: * Razorpay * Stripe * Petpooja * Shopify * Other supported payment providers The payment integration must be connected in the Apps Section before it can be used in a workflow. *** Creating a New Workflow Step 1: Open Flow Builder 1. Log in to OwnChat. 2. Navigate to Flow Builder. 3. Click Create New Flow. *** Step 2: Enter Workflow Details In the Create New Flow window: 1. Enter the workflow name in the Flow Name field. Example: Payment Create Static 2. Click the Create button. This saves the flow and launches the workflow builder. *** Selecting the Application After creating the workflow, configure the payment application. Step 1: Choose Application Click the application used for payment integration. Example: WhatsApp Payment *** Configuring Payment Integration Step 1: Select Connection Under the Connection section: Choose the configured payment account. Example: Connection: Test The application must first be connected in the Apps section before it can be used inside workflows. *** Selecting the Event After selecting the connection, choose the required event. Example event: payment.create.static This event creates a static payment link. *** Adding Response Variable Store the response from the payment service in a variable. Variable Name response This variable contains: * Payment link * Order details * Customer information * Transaction details *** Updating Trigger Configuration After selecting the connection and event: Click: Update This saves the trigger configuration. *** Workflow Trigger Node Once the configuration is saved, the workflow builder displays the trigger node. Example trigger: payment.create.static This indicates the workflow starts when the payment creation action is executed. *** Adding the Next Action After configuring the trigger: 1. Click Add Node 2. Select the required workflow action. *** Creating the Static Payment Request The next step is to configure the payment creation action. Step 1: Action Name Enter a descriptive name. Example: Create Payment Link *** Step 2: Payment Amount Enter the payment amount. Example: 500 This defines the payment amount requested from the customer. *** Step 3: Currency Select the currency. Example: INR *** Step 4: Payment Description Enter the payment description. Example: Order Payment *** Adding Customer Information The system requires customer details to send the payment link. Customer Contact Number Enter the customer contact number. Click Add Variable to insert a dynamic value. Example variable: customer\_phone *** Customer Name Insert the customer name variable. Example: customer\_name *** Sending the Payment Link via WhatsApp After generating the payment link, send the payment request message. Action Name Send Payment Link *** Message Configuration Enter the message text in the message field. Example: Hi {{customer\_name}}, please complete your payment using the link below.\ \ {{payment\_link}}\ \ Thank you! *** Adding Dynamic Payment Link Click Add Variable to insert the payment link. Example variable: response.payment\_link This dynamically inserts the generated payment URL. *** Saving the Action After configuring the message: Click: Add Action This saves the payment message configuration. *** Searching for Workflow Actions To quickly locate workflow nodes: 1. Use the Search Bar 2. Enter the action name 3. Select the required action from the filtered list *** Verifying the Workflow Before publishing the workflow, verify the configuration. Flow Builder contains three sections: * Summary * Flow Builder * History Use these sections to review workflow changes. *** Publishing the Workflow After completing the configuration: Click: Publish Example workflow status: Payment Create Static – Published The workflow will now run automatically when triggered. *** Testing the Workflow Before deploying the workflow in production, perform a test. Steps 1. Trigger the Payment Create Static workflow. 2. Verify that the system generates a payment link. 3. Confirm that the WhatsApp message is sent to the customer. 4. Test the payment link to ensure the payment gateway works correctly. *** Troubleshooting Payment Link Not Generated Possible reasons: * Payment gateway not connected * Incorrect event selected * Trigger configuration not updated *** WhatsApp Message Not Sent Check the following: * Customer phone number variable * Message configuration * Workflow publishing status *** Best Practices Verify Payment Integration Ensure the payment gateway is properly connected in the Apps section. *** Use Dynamic Variables Always use variables such as: response to dynamically access payment details. *** Test Payment Links Before going live, test payment links to ensure they redirect correctly to the payment gateway. *** Summary The Payment Create Static workflow enables businesses to generate a payment link and send it to customers through WhatsApp. Automation flow: 1. Workflow is triggered 2. Static payment link is generated 3. Customer receives payment link on WhatsApp 4. Customer completes payment This automation helps businesses collect payments quickly and efficiently through WhatsApp. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.ownchat.app/work-flows/whatsapp-payment/payment-create-static.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.