Payment Link Templates

The Payment Link Template allows you to send payment requests directly to customers via WhatsApp. This template is ideal for collecting payments, confirming orders, and streamlining transaction workflows.

Create a New Template

Steps:

1. Enter a name in the Name field for your template

1. Configure the required template settings

Time To Live (TTL)

The Time To Live (TTL) defines how long the template remains valid.

Example:

• If TTL is set to 3 hours:

• Delivered if the user opens within 3 hours

• Not delivered if opened after 3 hours

Select Template Configuration

Category

Choose the appropriate category:

• Marketing

• Utility

• Authentication

Example: Select Utility for payment-related communication

Template Type

1. Click on Template Type

2. Select Payment Link

This template is specifically designed for sending payment requests.

Add Header Text

• Enter content in the Header Text field

• This can include payment context such as invoice title or order reference

Compose Message Body

• Enter your message content in the Message Body field

• Clearly explain the payment details and next steps

Formatting Options:

• Bold → Apply bold styling for emphasis

Add Variables

Variables allow you to personalize the message dynamically.

How it works:

• Use placeholders (e.g., {{1}})

• These are replaced with actual values like:

• Customer Name

• Order ID

• Payment Amount

Add Footer

• Enter content in the Message Footer field

• Use this for additional instructions or support details

Save Template

Steps:

1. Click Create to save the template

2. Enter sample values for variables (if used)

3. Click Create again to confirm

Preview Template

Steps:

1. Click on the created template

2. Select Message Preview

1. View the complete payment message

This preview shows how the payment link template will appear to customers.

Summary

The Payment Link Template helps you:

• Send payment requests directly via WhatsApp

• Personalize payment messages using dynamic variables

• Format messages for clarity and emphasis

• Guide users through payment actions efficiently

Preview the final payment message before sending