# Payment Link Templates

The Payment Link Template allows you to send payment requests directly to customers via WhatsApp. This template is ideal for collecting payments, confirming orders, and streamlining transaction workflows.

{% embed url="<https://app.supademo.com/demo/cml92q11q0w75vhwzizqw1paq?utm_source=link>" %}

### Create a New Template &#x20;

**Steps:** &#x20;

1. Enter a name in the **Name** field for your template<br>

{% embed url="<https://app.supademo.com/demo/cmoh7eewc04dyyw0jfnfn7fhi?utm_source=link>" %}

2. Configure the required template settings

### Time To Live (TTL) &#x20;

The **Time To Live (TTL)** defines how long the template remains valid.<br>

{% embed url="<https://app.supademo.com/demo/cmoh7frhi00v4yt0jwi38o7og?utm_source=link>" %}

**Example:** &#x20;

* If TTL is set to **3 hours:**
* Delivered if the user opens within 3 hours
* Not delivered if opened after 3 hours

### Select Template Configuration &#x20;

**Category** &#x20;

Choose the appropriate category:<br>

{% embed url="<https://app.supademo.com/demo/cmoh7in1301bty60jx7ap8zvx?utm_source=link>" %}

* Marketing
* Utility
* Authentication

Example: Select **Utility** for payment-related communication

### Template Type  <br>

{% embed url="<https://app.supademo.com/demo/cmoi3dcpx00hhx70j187uht43?utm_source=link>" %}

1. Click on **Template Type**
2. Select **Payment Link**<br>

This template is specifically designed for sending payment requests.

### Add Header Text  <br>

{% embed url="<https://app.supademo.com/demo/cmoi3epgk009v2m0j752w6onx?utm_source=link>" %}

* Enter content in the **Header Text** field
* This can include payment context such as invoice title or order reference

### Compose Message Body  <br>

{% embed url="<https://app.supademo.com/demo/cmoi3fu6h00g1z10j6fpbyzjm?utm_source=link>" %}

* Enter your message content in the **Message Body** field
* Clearly explain the payment details and next steps

#### Formatting Options: &#x20;

* Bold → Apply bold styling for emphasis

### Add Variables &#x20;

Variables allow you to personalize the message dynamically.

#### How it works: &#x20;

* Use placeholders (e.g., {{1}})
* These are replaced with actual values like:
* Customer Name
* Order ID
* Payment Amount

### Add Footer  <br>

{% embed url="<https://app.supademo.com/demo/cmoi3h0ad00ktx70jovajoso1?utm_source=link>" %}

* Enter content in the Message Footer field
* Use this for additional instructions or support details

### Save Template &#x20;

**Steps:**  <br>

{% embed url="<https://app.supademo.com/demo/cmoi3i2rp00kvx70jombzyql0?utm_source=link>" %}

1. Click **Create** to save the template
2. Enter sample values for variables (if used)
3. Click **Create** again to confirm

### Preview Template &#x20;

**Steps:**  <br>

{% embed url="<https://app.supademo.com/demo/cmoi3ji2t00gmz10j1ltm7swt?utm_source=link>" %}

1. Click on the created template
2. Select **Message Preview**

{% embed url="<https://app.supademo.com/demo/cmoi3kkrb00a42m0jcbl4j5c2?utm_source=link>" %}

3. View the complete payment message

This preview shows how the payment link template will appear to customers.

### Summary &#x20;

The Payment Link Template helps you:

* Send payment requests directly via WhatsApp
* Personalize payment messages using dynamic variables
* Format messages for clarity and emphasis
* Guide users through payment actions efficiently

Preview the final payment message before sending


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