The Authentication Template is used to send secure messages such as OTPs (One-Time Passwords) for user verification. This template ensures safe and time-bound communication for login, verification, and transaction authentication.
Steps:
Enter a name in the Name field for your template
Configure the required authentication settings
The Time To Live (TTL) defines how long the authentication message remains valid.
Example:
If TTL is set to 3 hours:
Delivered if the user opens within 3 hours
Not delivered if opened after 3 hours
Click on Category
Select Authentication
This ensures the template is used for secure verification purposes.
Toggle Security Recommendation to add an extra layer of protection
This helps improve the reliability and compliance of authentication messages
Enter the code expiration time (in minutes)
This defines how long the OTP or verification code remains valid
Example:
If set to 5 minutes, the OTP expires after 5 minutes
Steps:
Click Create
The template will be saved and submitted for approval
You can easily locate authentication templates using filters.
Steps:
Click the Status Dropdown to filter by approval status
Select Authentication from the Category Filter
Steps:
Select the OTP Verification Code template
View complete template details
Access the Template Preview to see how the authentication message will appear to users
The Authentication Template helps you:
Send secure OTP and verification messages
Configure expiration for time-sensitive codes
Enhance security using recommended settings
Filter and manage authentication templates efficiently
Preview the final verification message before sending
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