Authentication (OTP) Templates

The Authentication Template is used to send secure messages such as OTPs (One-Time Passwords) for user verification. This template ensures safe and time-bound communication for login, verification, and transaction authentication.

Create a New Template

Steps:

1. Enter a name in the Name field for your template

2. Configure the required authentication settings

Time To Live (TTL)

The Time To Live (TTL) defines how long the authentication message remains valid.

Example:

• If TTL is set to 3 hours:

• Delivered if the user opens within 3 hours

• Not delivered if opened after 3 hours

Select Template Configuration

Category

1. Click on Category

2. Select Authentication

This ensures the template is used for secure verification purposes.

Enable Security Recommendation

• Toggle Security Recommendation to add an extra layer of protection

• This helps improve the reliability and compliance of authentication messages

Set Code Expiration

• Enter the code expiration time (in minutes)

• This defines how long the OTP or verification code remains valid

Example:

• If set to 5 minutes, the OTP expires after 5 minutes

Save Template

Steps:

1. Click Create

1. The template will be saved and submitted for approval

Filter Templates

You can easily locate authentication templates using filters.

Steps:

1. Click the Status Dropdown to filter by approval status

2. Select Authentication from the Category Filter

View Template Details

Steps:

1. Select the OTP Verification Code template

1. View complete template details

Preview Template

• Access the Template Preview to see how the authentication message will appear to users

Summary

The Authentication Template helps you:

• Send secure OTP and verification messages

• Configure expiration for time-sensitive codes

• Enhance security using recommended settings

• Filter and manage authentication templates efficiently

Preview the final verification message before sending