# WhatsApp Templates

{% embed url="<https://app.supademo.com/demo/cmlp3t6qc0ssnegrd3ebmvc4k?utm_source=link>" %}

### Navigate to Template &#x20;

There are two ways to access the Template screen in OwnChat.

### Method 1: Using the Search Bar &#x20;

You can quickly navigate to the Template page using the global search bar available across the platform.

#### Steps: &#x20;

1. Locate the **Search Bar** at the top of the screen

{% embed url="<https://app.supademo.com/demo/cmogtjebh005c070jzo51as9t?utm_source=link>" %}

2. Type "**Template**"

{% embed url="<https://app.supademo.com/demo/cmogtko5h005h070j1a58cib4?utm_source=link>" %}

3. From the results, click **WhatsApp - Template**

{% embed url="<https://app.supademo.com/demo/cmogtmezw00ftz00jwqw0w2h5?utm_source=link>" %}

4. You will be redirected to the Template screen

### Method 2: Using Settings &#x20;

You can also access the Template page through the Settings section.

#### Steps: &#x20;

1. Click on **Settings**

{% embed url="<https://app.supademo.com/demo/cmogto7za00g2z00jvqpyfti4?utm_source=link>" %}

2. Select **WhatsApp** to open WhatsApp channel settings<br>

{% embed url="<https://app.supademo.com/demo/cmogtpw0r0127xc0jh6zahcng?utm_source=link>" %}

3. Click on **Templates**

{% embed url="<https://app.supademo.com/demo/cmogu02d7013bxc0jbzzcbxtz?utm_source=link>" %}

4. You will be redirected to the Template management page

#### Learn More &#x20;

Watch the next video to understand the **step-by-step process of creating a template.**

### Summary &#x20;

You can access the Template screen by:

* Using the global search bar for quick navigation
* Navigating through **Settings → WhatsApp → Templates**

This flexibility allows you to quickly manage templates from multiple entry points within Ownchat.

The Template Page allows you to manage, search, filter, and create WhatsApp message templates efficiently within the platform.

### Template Page Overview &#x20;

The Template Page allows you to manage, search, filter, and create WhatsApp message templates efficiently within the platform.

### Search Templates &#x20;

You can quickly locate specific templates using the search functionality.

#### Steps: &#x20;

1. Enter the template name in the **Search** field<br>

{% embed url="<https://app.supademo.com/demo/cmogu3sob00lxz00je75egpyl?utm_source=link>" %}

2. Matching templates will be displayed instantly

### Filter by Category &#x20;

Templates can be filtered based on their purpose or type.

**Available Categories:**&#x20;

* Marketing
* Utility
* Authentication

**Steps:** &#x20;

1. Click on the **Category Filter**

{% embed url="<https://app.supademo.com/demo/cmogu7xsx013kxc0jckwd3ssc?utm_source=link>" %}

2. Select the required category
3. View templates based on the selected type

### Template Status Tracking &#x20;

Each template displays its current approval status.

Status Types: &#x20;

* Created
* Approved
* Rejected<br>

{% embed url="<https://app.supademo.com/demo/cmogu9ofl0001x70jklvpwdrq?utm_source=link>" %}

This helps you monitor template progress and identify any required actions.

### View Options &#x20;

You can switch between different layouts for better visibility and management.

#### Card View &#x20;

* Displays templates in a visual, card-based layout
* Ideal for quick browsing<br>

{% embed url="<https://app.supademo.com/demo/cmoguh0ae000fx70j5smysi0y?utm_source=link>" %}

#### Table View &#x20;

* Displays templates in a structured table format
* Useful for detailed analysis and comparison<br>

{% embed url="<https://app.supademo.com/demo/cmogubuob00060b0jidzg9l4i?utm_source=link>" %}

### Template Library &#x20;

The Template Library provides access to pre-built, ready-to-use message templates.

#### Steps: &#x20;

1. Click the **Template Library** button<br>

{% embed url="<https://app.supademo.com/demo/cmogumutr00mrz00j0bvlqdo6?utm_source=link>" %}

2. Browse through available pre-approved templates

{% embed url="<https://app.supademo.com/demo/cmoguoc16014sxc0jq8dlp69o?utm_source=link>" %}

3. Select a template as needed

### Add New Template &#x20;

You can create a new WhatsApp message template directly from this page.

Steps: &#x20;

1. Click the **Add Template** button<br>

{% embed url="<https://app.supademo.com/demo/cmoguqs5300myz00jo33ibhk5?utm_source=link>" %}

2. You will be redirected to the template creation screen
3. Enter required details and configure the template

### Navigate Back to Template Page &#x20;

To return to the template management screen:

Steps: &#x20;

1. Click on **WhatsApp Template**

{% embed url="<https://app.supademo.com/demo/cmogusiqe014xxc0jkns5koan?utm_source=link>" %}

2. You will be redirected back to the main template page

### Sync Templates &#x20;

The Sync feature ensures all template data is up to date.

#### Steps: &#x20;

1. Click the **Sync** button<br>

{% embed url="<https://app.supademo.com/demo/cmoguu0op000i0b0jvrac254x?utm_source=link>" %}

2. The system will refresh and synchronize all template data

### Summary &#x20;

The Template Page helps you:

* Search and filter templates efficiently
* Track template approval status
* Switch between different viewing formats
* Access pre-built templates from the library
* Create and manage new templates
* Keep template data updated using sync


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```
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```

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The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

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