Profile

The Profile Settings section allows you to manage your WhatsApp business profile information inside Ownchat.

Using this section, you can update your business image, category, address, website, and other profile details displayed to customers.

Accessing Profile Settings

Follow the steps below to open the WhatsApp Profile section:

1. Click the Settings icon from the navigation menu.

1. Select WhatsApp to open WhatsApp channel settings.

1. Click the Profile tab.

You will now be redirected to the WhatsApp Profile Settings screen.

Managing Business Profile Picture

You can upload or update your business profile image from this section.

Update Profile Picture

To change the business profile picture:

1. Click the Camera icon

2. Upload a new business profile image

3. Save the changes

The updated profile picture will be displayed on your WhatsApp business profile.

Managing Business Category

Business categories help customers understand the type of services your business provides.

Edit Business Category

To update the business category:

1. Click the business category field (Example: Professional Services)

1. Select the required business category

1. Review the business profile preview

2. Click Save to confirm the category selection

Managing Business Address

You can add or update your business location details.

Update Address Information

1. Click the Address field

2. Enter or edit the business location details

3. Save the updated information

Managing Website Information

You can display your business website directly on your WhatsApp profile.

Add Website URL

To configure your website link:

1. Enter your business website URL in the provided field

1. Click the website link to verify the URL

2. Click Save to apply the changes

The website link will now appear on your WhatsApp business profile.

Saving Profile Changes

After updating your profile information:

1. Review all business profile details

1. Click the Save button to confirm the changes

Your WhatsApp business profile information will be updated successfully.

Business Account Designation

At the bottom of the profile section, you can review the business account designation indicator associated with your WhatsApp account.

This helps verify your business profile status and account information.

Summary

The WhatsApp Profile section helps you:

• Upload and manage business profile pictures

• Configure business categories

• Update business address information

• Add and verify website URLs

• Review profile previews before saving

• Monitor business account designation details

This section ensures your WhatsApp business profile remains accurate and professional inside Ownchat.