Payment Configurations

The Payment Configuration section allows you to connect and manage payment gateway integrations for your WhatsApp account inside Ownchat.

Using this section, you can configure supported payment providers and connect payment events to automation flows.

Accessing Payment Configuration

Follow the steps below to open the Payment Configuration section:

  1. Click the Settings icon from the navigation menu.

  1. Select WhatsApp to open WhatsApp channel settings.

  1. Click the Payment Configurations tab.

You will now be redirected to the Payment Configuration screen.

Creating a Payment Configuration

Payment configurations help you connect payment gateways with your WhatsApp account.

Add a New Configuration

To create a payment configuration:

  1. Click the Add Configuration button

  1. Enter the Connection Name in the provided text field

  1. Select your preferred payment gateway provider

Supported providers include:

  • Razorpay

  • UPI

  • PayU

  1. Enter the required configuration name

  1. Click the Create Connection button

The payment gateway configuration will now be created successfully.

Managing Payment Events

After creating the payment configuration, you can view and manage payment events.

View Available Events

  1. Click the event count (Example: 2) beside the configuration

  1. View the list of available subscribed events

Event Subscription Status

Once configured:

  • Events will be automatically created and subscribed

  • Connected events can be used inside automation workflows and flows

Using Payment Events in Flows

Configured payment events can be integrated into automation flows for advanced workflow management.

You can:

  • Connect payment events to flows

  • Trigger automations based on payment activity

  • Build payment-related workflows inside Ownchat

Summary

The Payment Configuration section helps you:

  • Configure payment gateway integrations

  • Connect Razorpay, UPI, or PayU providers

  • Create and manage payment configurations

  • View subscribed payment events

  • Use payment events in automation flows

This feature enables seamless payment integration and workflow automation within Ownchat.

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