# Accounts

The **Account Settings** section allows you to configure and manage your WhatsApp account preferences, identifiers, prompts, commands, QR codes, and connection settings inside Ownchat.

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### Accessing WhatsApp Account Settings &#x20;

Follow the steps below to access your WhatsApp account settings:

1. Click the **Settings** icon from the navigation menu.<br>

{% embed url="<https://app.supademo.com/demo/cmoxwitmx0173150j45z773ke?utm_source=link>" %}

2. Select **WhatsApp** to open WhatsApp channel settings.<br>

{% embed url="<https://app.supademo.com/demo/cmoxwkz6901ef380j6rshr54q?utm_source=link>" %}

You will now be redirected to the WhatsApp Account Settings screen.

### Account Overview &#x20;

The top section displays important WhatsApp account information and connection details.

#### Quality Status &#x20;

View the **Quality GREEN** badge to verify that your WhatsApp account is performing optimally.

{% embed url="<https://app.supademo.com/demo/cmoxwnavn01ej380ji147gvr5?utm_source=link>" %}

#### Business Account ID &#x20;

Use the **Business Account ID** field to:

* View your business account identifier
* Copy the account ID when required<br>

{% embed url="<https://app.supademo.com/demo/cmoxwq60a00wq3i0js1iik4m7?utm_source=link>" %}

#### WhatsApp ID &#x20;

Use the **WhatsApp ID** field to:

* View your WhatsApp account identifier
* Copy the ID for reference purposes<br>

{% embed url="<https://app.supademo.com/demo/cmoxwrm9901el380j7g8m7fhz?utm_source=link>" %}

#### Reference ID &#x20;

The **Reference ID** is a unique identifier assigned to your WhatsApp account.

{% embed url="<https://app.supademo.com/demo/cmoxwsmv301en380jaazzihd8?utm_source=link>" %}

### Catalog & Cart Settings &#x20;

You can enable customer shopping features directly from this section.

#### Enable Catalog &#x20;

Toggle the **Catalog** switch to make your product catalog visible to customers.<br>

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#### Enable Cart &#x20;

Toggle the **Cart** switch to allow customers to use shopping cart functionality.

{% embed url="<https://app.supademo.com/demo/cmoxx15lx0187150j4dhrch4m?utm_source=link>" %}

#### Managing Prompts &#x20;

Prompts help you create predefined responses or instructions for your WhatsApp account.

**Add a New Prompt** &#x20;

To create a new prompt:

1. Click the **Add Prompt** button<br>

{% embed url="<https://app.supademo.com/demo/cmoxx35az01gz380j3pbmztoy?utm_source=link>" %}

2. Enter the required prompt in the text field<br>

{% embed url="<https://app.supademo.com/demo/cmoxxdocu018a150jg7rokax6?utm_source=link>" %}

3. Save the prompt

**Prompt Actions** &#x20;

In the Prompt View section, you can:

* Edit prompts
* Delete prompts

### Managing Commands &#x20;

Commands allow you to create shortcut-based automations for your WhatsApp account.

**Access Commands** &#x20;

1. Open the **Commands** section
2. Click **Add Command**<br>

{% embed url="<https://app.supademo.com/demo/cmoxxhjzt01a6150j26cw72jq?utm_source=link>" %}

### Create a Command &#x20;

To create a command:

1. Enter the command name (Example: tickets)
2. Enter the command description
3. Save the command<br>

{% embed url="<https://app.supademo.com/demo/cmoxxg24b00y93i0jrk3ykga2?utm_source=link>" %}

### Command Actions &#x20;

In the Command View section, you can:

* Edit commands
* Delete commands

{% embed url="<https://app.supademo.com/demo/cmoxxiygx01h1380jpiaggbk3?utm_source=link>" %}

### QR Code Management &#x20;

QR codes allow customers to quickly connect with your WhatsApp account.

#### Generate a QR Code &#x20;

To create a new QR code:

1. Click the **Add QR Code** button

{% embed url="<https://app.supademo.com/demo/cmoxxlj6601h4380j4z0pwbct?utm_source=link>" %}

2. Enter the message that should appear after scanning
3. Click **Generate QR Code**

{% embed url="<https://app.supademo.com/demo/cmoxxpl7k00yb3i0jr0us9s6s?utm_source=link>" %}

### QR Code Options &#x20;

After generating the QR code, you can:

* Click **Copy Link** to copy the QR code link<br>

{% embed url="<https://app.supademo.com/demo/cmoxxqrpr01h7380j8dn0u52b?utm_source=link>" %}

* Click **Download** to save the QR code image<br>

{% embed url="<https://app.supademo.com/demo/cmoxxryk901a8150j226h6cqi?utm_source=link>" %}

#### Connect Using QR Code &#x20;

Scan the generated QR code using your mobile device to connect through WhatsApp.

### Account Connection Information &#x20;

The bottom section displays:

* Ownchat account details
* WhatsApp connection status information

Use this section to monitor your account connectivity and status.<br>

{% embed url="<https://app.supademo.com/demo/cmoxy28vh01hx380ju7ju7mws?utm_source=link>" %}

### Summary &#x20;

The WhatsApp Account Settings section helps you:

* Manage WhatsApp account identifiers
* Configure catalog and cart settings
* Create and manage prompts
* Set up command automations
* Generate and download QR codes
* Monitor account connection status

This section provides complete control over your WhatsApp account configuration inside Ownchat.


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# Agent Instructions: Querying This Documentation

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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.