Attendance

The Attendance section allows users to monitor work activity, track productivity, and analyze attendance insights within OwnChat.

It provides visibility into:

  • Working hours

  • Idle time

  • Daily activity trends

This helps organizations track employee productivity and ensure efficient work management.

The Attendance analytics dashboard displays real-time insights and performance metrics for selected users.

Follow the steps below to access and enable Attendance:

  1. Log in to Ownchat

  2. Click the Settings icon to access your account configuration options

  3. From the left sidebar, click Attendance

πŸ”Ή Enabling Attendance Tracking

  1. Click Enable Attendance Now to activate tracking features

  2. You will be automatically redirected to the Working Hours screen

πŸ‘‰ Attendance tracking requires active working hours configuration

πŸ”Ή Configuring Working Hours

Before attendance tracking begins, configure your working schedule:

  • Toggle working days ON/OFF as needed:

  • Disable Thursday

  • Enable Tuesday

  • Enable Thursday

  • Enable Saturday

  • Set working time:

  • Enter start time for Friday

πŸ‘‰ After configuring:

  • Click Save Changes to apply your working hours

πŸ”Ή Attendance Dashboard Access

Once working hours are configured:

The Attendance section opens automatically

  • The Attendance section opens automatically

  • Displays analytics and tracking configurations for monitoring

πŸ”Ή Attendance Dashboard Overview

The Attendance dashboard provides a summary of user work activity and productivity insights.

Key Components:

  • User selection filter

  • Date filter

  • Attendance status control

  • Productivity metrics

  • Activity analytics chart

πŸ”Ή Default Tracking Configuration

OwnChat automatically tracks user activity using predefined settings:

  • Auto-Checkout Delay β†’ 3 hours

  • Sync Frequency β†’ 15 minutes

πŸ‘‰ If the system detects 15 minutes of inactivity, it automatically checks out the user

This ensures:

  • Accurate tracking

  • No false working hours recorded

  • Reliable attendance data

πŸ”Ή Attendance Metrics

Total Worked

  • Displays total active working time for the selected day

πŸ‘‰ Example: Check the Total Worked section to see today’s tracked hours

Idle Time

  • Shows periods of inactivity during working hours

πŸ‘‰ Helps identify unproductive time

Average Daily Time

  • Displays average working hours per day

πŸ‘‰ Useful for long-term productivity analysis

Daily Activity Breakdown

Visual chart showing:

  • Active Time

  • Idle Time

πŸ‘‰ Helps understand daily work patterns clearly

πŸ”Ή User Filter

  • Click the User dropdown to select different employees

  • Example:

  • Select Swathi to view her attendance analytics

πŸ‘‰ Allows user-specific performance tracking

πŸ”Ή Date Filter

  • Click the Today dropdown

Available options:

  • Custom Range

  • Last 7 Days

  • Other predefined ranges

πŸ‘‰ Helps analyze attendance across different time periods

πŸ”Ή Attendance Logs

  • View all user attendance logs in one place

  • Monitor:

    • Daily check-ins

    • Active working hours

πŸ”Ή Attendance Status Control

Disable Attendance

  • Click Disable Attendance to stop tracking:

    • For a specific user

    • Or organization-wide

Enable Attendance

  • Click Enable Attendance Now to resume tracking

πŸ”Ή Dashboard Integration

You can also access attendance insights from the dashboard:

  1. Click the Dashboard icon

  2. Open the Attendance Scorecard section

Available Metrics:

  • Active / Total Users (e.g., 10 / 6 users)

  • User list (User Field)

  • Real-time user status:

    • Online

    • Offline

Additional Insights:

  • Check-in Time β†’ View attendance records

  • Active Time β†’ Monitor productivity

  • Last Active β†’ See recent activity timestamp

Refresh Data

  • Click the Refresh icon to update attendance data

πŸ”Ή Detailed User Analytics

  • Click the Analytics chart icon

  • You will be redirected to the Attendance screen

πŸ‘‰ View detailed user activity and performance metrics

Summary

The Attendance module provides powerful insights into:

  • Employee working hours

  • Idle time tracking

  • Daily productivity patterns

  • Real-time activity monitoring

With OwnChat Attendance, organizations can:

  • Monitor team productivity

  • Ensure accurate work tracking

  • Improve operational efficiency

  • Gain actionable workforce insights

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