Attendance

The Attendance section allows users to monitor work activity, track productivity, and analyze attendance insights within OwnChat.

It provides visibility into:

• Working hours

• Idle time

• Daily activity trends

This helps organizations track employee productivity and ensure efficient work management.

The Attendance analytics dashboard displays real-time insights and performance metrics for selected users.

Navigating to Attendance

Follow the steps below to access and enable Attendance:

1. Log in to Ownchat

2. Click the Settings icon to access your account configuration options

3. From the left sidebar, click Attendance

🔹 Enabling Attendance Tracking

1. Click Enable Attendance Now to activate tracking features

2. You will be automatically redirected to the Working Hours screen

👉 Attendance tracking requires active working hours configuration

🔹 Configuring Working Hours

Before attendance tracking begins, configure your working schedule:

• Toggle working days ON/OFF as needed:

• Disable Thursday

• Enable Tuesday

• Enable Thursday

• Enable Saturday

• Set working time:

• Enter start time for Friday

👉 After configuring:

• Click Save Changes to apply your working hours

🔹 Attendance Dashboard Access

Once working hours are configured:

The Attendance section opens automatically

• The Attendance section opens automatically

• Displays analytics and tracking configurations for monitoring

🔹 Attendance Dashboard Overview

The Attendance dashboard provides a summary of user work activity and productivity insights.

Key Components:

• User selection filter

• Date filter

• Attendance status control

• Productivity metrics

• Activity analytics chart

🔹 Default Tracking Configuration

OwnChat automatically tracks user activity using predefined settings:

• Auto-Checkout Delay → 3 hours

• Sync Frequency → 15 minutes

👉 If the system detects 15 minutes of inactivity, it automatically checks out the user

This ensures:

• Accurate tracking

• No false working hours recorded

• Reliable attendance data

🔹 Attendance Metrics

Total Worked

• Displays total active working time for the selected day

👉 Example: Check the Total Worked section to see today’s tracked hours

Idle Time

• Shows periods of inactivity during working hours

👉 Helps identify unproductive time

Average Daily Time

• Displays average working hours per day

👉 Useful for long-term productivity analysis

Daily Activity Breakdown

Visual chart showing:

• Active Time

• Idle Time

👉 Helps understand daily work patterns clearly

🔹 User Filter

• Click the User dropdown to select different employees

• Example:

• Select Swathi to view her attendance analytics

👉 Allows user-specific performance tracking

🔹 Date Filter

• Click the Today dropdown

Available options:

• Custom Range

• Last 7 Days

• Other predefined ranges

👉 Helps analyze attendance across different time periods

🔹 Attendance Logs

• View all user attendance logs in one place

• Monitor:

  • Daily check-ins

  • Active working hours

🔹 Attendance Status Control

Disable Attendance

• Click Disable Attendance to stop tracking:

  • For a specific user

  • Or organization-wide

Enable Attendance

• Click Enable Attendance Now to resume tracking

🔹 Dashboard Integration

You can also access attendance insights from the dashboard:

1. Click the Dashboard icon

2. Open the Attendance Scorecard section

Available Metrics:

• Active / Total Users (e.g., 10 / 6 users)

• User list (User Field)

• Real-time user status:

  • Online

  • Offline

Additional Insights:

• Check-in Time → View attendance records

• Active Time → Monitor productivity

• Last Active → See recent activity timestamp

Refresh Data

• Click the Refresh icon to update attendance data

🔹 Detailed User Analytics

• Click the Analytics chart icon

• You will be redirected to the Attendance screen

👉 View detailed user activity and performance metrics

Summary

The Attendance module provides powerful insights into:

• Employee working hours

• Idle time tracking

• Daily productivity patterns

• Real-time activity monitoring

With OwnChat Attendance, organizations can:

• Monitor team productivity

• Ensure accurate work tracking

• Improve operational efficiency

• Gain actionable workforce insights