Attendance
The Attendance section allows users to monitor work activity, track productivity, and analyze attendance insights within OwnChat.
It provides visibility into:
Working hours
Idle time
Daily activity trends
This helps organizations track employee productivity and ensure efficient work management.
The Attendance analytics dashboard displays real-time insights and performance metrics for selected users.
Navigating to Attendance
Follow the steps below to access and enable Attendance:
Log in to Ownchat
Click the Settings icon to access your account configuration options
From the left sidebar, click Attendance
🔹 Enabling Attendance Tracking
Click Enable Attendance Now to activate tracking features
You will be automatically redirected to the Working Hours screen
👉 Attendance tracking requires active working hours configuration
🔹 Configuring Working Hours
Before attendance tracking begins, configure your working schedule:
Toggle working days ON/OFF as needed:
Disable Thursday
Enable Tuesday
Enable Thursday
Enable Saturday
Set working time:
Enter start time for Friday
👉 After configuring:
Click Save Changes to apply your working hours
🔹 Attendance Dashboard Access
Once working hours are configured:
The Attendance section opens automatically
The Attendance section opens automatically
Displays analytics and tracking configurations for monitoring
🔹 Attendance Dashboard Overview
The Attendance dashboard provides a summary of user work activity and productivity insights.
Key Components:
User selection filter
Date filter
Attendance status control
Productivity metrics
Activity analytics chart
🔹 Default Tracking Configuration
OwnChat automatically tracks user activity using predefined settings:
Auto-Checkout Delay → 3 hours
Sync Frequency → 15 minutes
👉 If the system detects 15 minutes of inactivity, it automatically checks out the user
This ensures:
Accurate tracking
No false working hours recorded
Reliable attendance data
🔹 Attendance Metrics
Total Worked
Displays total active working time for the selected day
👉 Example: Check the Total Worked section to see today’s tracked hours
Idle Time
Shows periods of inactivity during working hours
👉 Helps identify unproductive time
Average Daily Time
Displays average working hours per day
👉 Useful for long-term productivity analysis
Daily Activity Breakdown
Visual chart showing:
Active Time
Idle Time
👉 Helps understand daily work patterns clearly
🔹 User Filter
Click the User dropdown to select different employees
Example:
Select Swathi to view her attendance analytics
👉 Allows user-specific performance tracking
🔹 Date Filter
Click the Today dropdown
Available options:
Custom Range
Last 7 Days
Other predefined ranges
👉 Helps analyze attendance across different time periods
🔹 Attendance Logs
View all user attendance logs in one place
Monitor:
Daily check-ins
Active working hours
🔹 Attendance Status Control
Disable Attendance
Click Disable Attendance to stop tracking:
For a specific user
Or organization-wide
Enable Attendance
Click Enable Attendance Now to resume tracking
🔹 Dashboard Integration
You can also access attendance insights from the dashboard:
Click the Dashboard icon
Open the Attendance Scorecard section
Available Metrics:
Active / Total Users (e.g., 10 / 6 users)
User list (User Field)
Real-time user status:
Online
Offline
Additional Insights:
Check-in Time → View attendance records
Active Time → Monitor productivity
Last Active → See recent activity timestamp
Refresh Data
Click the Refresh icon to update attendance data
🔹 Detailed User Analytics
Click the Analytics chart icon
You will be redirected to the Attendance screen
👉 View detailed user activity and performance metrics
Summary
The Attendance module provides powerful insights into:
Employee working hours
Idle time tracking
Daily productivity patterns
Real-time activity monitoring
With OwnChat Attendance, organizations can:
Monitor team productivity
Ensure accurate work tracking
Improve operational efficiency
Gain actionable workforce insights
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