Comments

This document provides a complete guide to:

• Accessing Instagram comments

• Viewing and managing comments

• Replying manually to comments

• Deleting comments

• Filtering and organizing comments

1️⃣ Access Instagram Comments

There are two ways to access the Instagram comment page. One way is to use the top search bar in Ownchat or press Ctrl + K on your keyboard

Follow these steps to navigate to Instagram comments:

1. Click the Settings icon (top-right corner)

2. Select Instagram under channel settings

3. Navigate to the Comments tab

👉 This section allows you to view and manage all Instagram comments

2️⃣ Posting a Comment

To simulate or test a comment:

1. Click the comment field on a post

2. Enter a message (e.g., Hi)

3. Click Post

👉 This represents how a user interacts with your Instagram post

3️⃣ Comments Overview

Inside the Comments tab, you can:

• View all comments

• Identify which post each comment belongs to

• See comment content and timestamps

4️⃣ View Replies (Thread Expansion)

1. Click View Replies on a comment

2. The reply thread will expand

👉 This allows you to:

• View all responses

• Track the conversation history

5️⃣ Manual Reply to Comments

You can respond manually to any comment:

1. Click the Reply button

2. Enter your message in the text field

3. Click Post Reply

👉 Your reply will be posted to the Instagram comment

6️⃣ Delete Comments

To remove a comment:

1. Click the Delete icon

2. Click Yes to confirm deletion

👉 The comment will be permanently removed from:

• Ownchat

• Instagram

👉 Once deleted, the comment will no longer be visible

7️⃣ Comment View Options

You can switch between different layouts for better visibility:

🔸 Table View

• Click the Table View icon

• Displays comments in structured rows

🔸 Card (Grid) View

• Click the Grid icon

• Displays comments in card format

👉 Choose the view that best fits your workflow

8️⃣ Filter Comments

You can filter comments using available options:

🔹 Filter by Post

1. Click the Saved Post dropdown

2. Select a specific post or category

🔹 Filter by Date

1. Click the Date Filter dropdown (e.g., Last Month)

2. Select the required time range

Example:

• Current Week

👉 Filters comments based on the selected time period

9️⃣ Chat Page Reference

• Comment interactions and replies can also be viewed in the Chat section

👉 This helps you track conversations alongside other messages in a unified view

📌 Summary

With Instagram Comments in Ownchat, you can:

• View and manage all comments in one place

• Reply to users manually

• Delete unwanted comments

• Switch between different viewing layouts

• Filter comments by post and date

• Track conversations efficiently