> For the complete documentation index, see [llms.txt](https://docs.ownchat.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ownchat.app/crm.md).

# CRM

- [Field Collection](https://docs.ownchat.app/crm/field-collection.md): Customize how you gather and manage information using Ownchat's Field Collection feature, ensuring it aligns perfectly with your business's unique requirements for effective customer data management.
- [Tags](https://docs.ownchat.app/crm/tags.md): Effectively organize and manage your contacts and chats using custom tags. Easily create, edit, and assign tags to streamline your data organization