# CRM

- [Field Collection](https://docs.ownchat.app/crm/field-collection.md): Customize how you gather and manage information using Ownchat's Field Collection feature, ensuring it aligns perfectly with your business's unique requirements for effective customer data management.
- [Tags](https://docs.ownchat.app/crm/tags.md): Effectively organize and manage your contacts and chats using custom tags. Easily create, edit, and assign tags to streamline your data organization


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.ownchat.app/crm.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.