# Navigation & Overview of App Connection {% embed url="" %} The **Apps section** in Ownchat allows users to integrate external applications and services with the platform. These integrations help extend OwnChat functionality by connecting third-party tools for CRM, e-commerce, payment processing, scheduling, subscriptions, and more. Through the Apps section, users can explore available integrations and connect them to automate workflows and enhance business operations. To access this section, click the **Apps icon in the left sidebar** to view all available integrations. ### Accessing the Apps Section Follow these steps to access the Apps dashboard: 1. Log in to **OwnChat**. 2. Navigate to the **left sidebar menu.** 3. Click the **Apps icon.** This will open the **Apps dashboard**, where all available integrations are displayed. ### Apps Dashboard Overview The Apps dashboard displays a collection of available integrations that can be connected to OwnChat. Each application card typically includes: * **Application Name** * **Category** * **Description** * **Connect Button** * **Connection Count** These cards allow users to quickly review available integrations and connect them when required. For example, the dashboard may display integrations such as: * WooCommerce * Shopify * Stripe * Zoho CRM * Google Sheets * Webhooks * ChatGPT These integrations enable automation and data exchange between OwnChat and external platforms. ### App Categories and Filters The Apps section includes category filters that help users easily find integrations based on their business needs. ### All Apps The **All Apps** filter displays the complete list of available integrations in the platform. Users can browse all available applications and connect them based on their requirements. **AI** The **AI filter** displays integrations related to artificial intelligence services. Examples include: * Gemini * ChatGPT These integrations enable AI-powered automation and conversational capabilities. ### CRM The **CRM filter** shows integrations related to customer relationship management systems. Examples include: * Google Sheets * Zoho CRM * Zoho Bigin These tools help businesses manage customer data, sales pipelines, and lead tracking. ### Delivery The **Delivery filter** displays integrations related to delivery and logistics services. Example: * OwnChat Delivery These integrations help businesses manage delivery operations directly within the platform. ### Ecommerce The **Ecommerce filter** displays integrations related to online store platforms. Examples include: * WooCommerce * WooCommerce Cart Recovery * Shopify These integrations allow businesses to manage online store operations, orders, and customer interactions. ### Invoice The **Invoice filter** displays integrations related to billing and invoice management. Example: * Zoho Books These integrations help businesses handle invoicing, accounting, and financial records. ### POS The **POS filter** shows integrations related to point-of-sale systems. Example: * Petpooja POS integrations help businesses manage sales, inventory, and order processing directly from their POS systems. ### Payments The **Payments filter** displays integrations related to payment processing systems. Examples include: * Stripe * Razorpay These integrations allow businesses to securely collect and manage payments. ### Scheduling The **Scheduling filter** displays integrations used for appointment booking and scheduling management. Examples include: * Zoho Bookings * Calendly These tools allow businesses to manage meetings, appointments, and service bookings. ### Subscription The **Subscription filter** displays integrations related to subscription-based billing services. Example: * Zoho Subscription These integrations help manage recurring billing and subscription plans. ### Others The **Others filter** displays additional integrations that do not fall under the primary categories. Examples include: * Webhook * MoEngage These integrations allow businesses to connect with additional marketing tools and external services. ### Connecting an App To connect an application: 1. Navigate to the **Apps dashboard.** 2. Locate the desired application. 3. Click the **Connect** button on the app card. 4. Configure the required integration settings. 5. Save the connection. Once connected, the integration can be used within workflows, automations, and chatbot operations. ### Searching Apps The **Search bar** located at the top of the Apps dashboard allows users to quickly find specific integrations. Users can search by: * App name * Category This helps locate integrations faster when multiple applications are available. ### Summary The Apps section in OwnChat provides a centralized hub for managing third-party integrations. With category filters and easy connection options, users can quickly integrate external tools such as CRM systems, payment gateways, e-commerce platforms, and scheduling tools to enhance automation and streamline business operations. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.ownchat.app/apps/navigation-and-overview-of-app-connection.md?ask= ``` The question should be specific, self-contained, and written in natural language. 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