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OwnAI - Chat Settings

Overview

OwnAI enhances your chat experience with AI-powered tools for rewriting messages, translating conversations, converting text to voice, and transcribing audio messages. All features in this section are available only after OwnAI is enabled.

Prerequisite: Enable OwnAI

OwnAI must be enabled before any chat features — rewriting, translation, voice, or transcription — become active.

  1. Enable OwnAI in your settings.

  2. Once enabled, all AI-assisted chat features are available within the chat screen.

Accessing Chat

  1. Click the Chat option in the left navigation menu to access conversations.

Rewrite Using AI

This feature rewrites your message in a selected tone before you send it, while keeping the original meaning and intent unchanged.

  1. Type your message in the chat input field.

  1. Click the Rewrite using AI button.

  1. Select your preferred tone from the available options (for example, Casual, Professional, Persuasive, Concise, or Empathetic).

The message is automatically rewritten in the selected tone.

Translate Conversation

This feature translates conversation messages into another language. Two options are available.

Default Translation

  1. Click the Translate option.

2.Select Default to use the predefined translation language settings.

Custom Translation

  1. Click the Translate option.

  2. Select Custom to choose your preferred translation language.

  1. Select a language from the dropdown (You can select your preferred language based on your choice. Here, I have selected Tamil from the dropdown to set the translation language).

  1. Click Start Now to initialize the translation setup.

  1. View and confirm your preferred translation language.

  1. Click Translate to convert the message into the selected language.

  1. Click Custom Translate to apply your translation settings to the message.

8. Then, select Hindi from the dropdown menu to set your translation language.

9. Then, click the Start Now button to initiate the custom translation configuration.

10. Here, you can view and select your preferred translation language.

Text to Voice

This feature converts your text message into a voice message.

  1. Click the Audio icon to access voice options.

  1. Click Custom Voice to record and send a voice message.

  1. Select your preferred voice option (for example, Orus (Firm)).

  1. Click Start Now to initialize the custom voice configuration.

  1. Click the play button to listen to the generated voice message before sending.

Transcribe Voice Message

This feature converts an incoming customer voice message into text.

  1. Click the Transcribe button on the received voice message.

  1. Select the language for transcription (for example, Tamil).

  1. View the transcribed text converted from the audio.

  1. Click the play button to listen to the original voice message from our side if needed.

Summary

Feature

What It Does

Rewrite Using AI

Rewrites your message in a selected tone before sending

Default Translation

Translates conversations using predefined language settings

Custom Translation

Translates conversations into a language you select

Text to Voice

Converts your typed message into a voice message

Transcribe Voice

Converts an incoming voice message into text

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